Bonanza seller fee increase?

My Bonanza seller fee jumped from 9% to 13%? Anyone had a similar experience? Thanks.

asked over 5 years ago

5 Answers

This is an official Bonanza response.

Hello bestdeals4you

Welcome to the Bonanza Community!!
We are sorry to hear that your Advertising level was not the level you had intended.

Our team will be glad to take a look at your account and assist you with any questions you may have.
If you need additional support please email our award-winning support team and they will be glad to assist you further. support@bonanza.com
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered over 5 years ago

Go to your booth settings
Advertise tab

check to see if 13% is selected instead of 9%…

if 9% is selected, then I would ask support about it…

answered over 5 years ago

ccmom
Reputation: 12648
See ccmom's booth

Also note that the minimum fee is $0.50 reguardless of your settings, so if you sell an item in the $3-4 range the fee of $0.50 is applied which is approximately 13%.

answered over 5 years ago

CindyBear
Reputation: 3068
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3 Comments

Atomicdiner says: January 04, 2020

Thats the direction I was thinking. People ask questions here but they LEAVE OUT important info that would be helpful to us answering the post. (And they never seem to respond back either if solved).

tomwayne1 says: January 04, 2020

You are both correct. Either the seller changed the advertising rate or the minimum $0.50 fee kicked the FVF into the 13% range.

ccmom says: January 04, 2020

I was going to edit my comment above to add the $0.50 possibility..but apparently we can no longer edit our answers..so I came back and used my other ID

I’m not saying, it’s the case in Your situation, I will just mention it, because it can happen to somebody else.

Usually, when we work on some pages on B., e.g. in batch editor, etc., we have to click on some “Apply changes” button to save it.

It doesn’t work this way on the broadcaster (advertising level) page.
There is NO “Apply changes” or any “Save” button. If some new advertising level is ticked, it’s the level, which automatically will be applied.

Sometimes sellers want to see, what is added to the next level and mark the checkbox of some other upper channel and if they don’t mark again the chosen up to now channel (in Your case 9%) then the new checked option will take effect.

https://www.bonanza.com/booths/bestdeals4you/broadcaster

answered over 5 years ago

Testing to see if this posting can be edited. YES, it can be edited. The feature has been FIXED.

answered over 5 years ago

tomwayne1
Reputation: 8637
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4 Comments

tomwayne1 says: January 04, 2020

You’re absolutely right, ccmom. This must be new. Even though the “edit” link exists, the link goes to an error page. Hopefully, it’s just a temporary glitch on your answers to posts. Even though comments on posts could never be edited, it is nice to be able to edit your own original answer.

ccmom says: January 04, 2020

I noticed that the edit went to the “error” page a few days before new years…I am always remembering something, or catching errors after I post. I was nice to be able to make corrections or fix images if needed…

bonanzawanda says: January 05, 2020

Hello, tomwanyne1 and ccmom, thank you for bringing to our attention that you are unable to edit your messages. We have reported this to our team so that they can investigate further. Thank you! Kind Regards Wanda Bonanza Support

tomwayne1 says: January 06, 2020

FIXED.

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