Seller Community Forum

1 answers

0 votes

Is anyone have problem with the shipping label being too big?

When I go to print the shipping label it is too big and prints on two pieces of paper. The only way I can print it is to save it to my computer and scale it down to print on half a sheet of paper.

asked over 9 years ago

8 answers

0 votes

Update booth, update price turns to 24 hours review

Hi, What is wrong with bonanza nowadays? How many times i need to contact customer support? 1) 5 days ago, I have updated my descriptions and update my booth. Bam! 24 hours review. Contacted support and my booth is back online. 2) 3 days ago,...

asked over 9 years ago

2 answers

0 votes

How do you find which fields are missing when using batch edit tool ?

After importing my listings from Amazon, only about 150 out of 1200 go live immediately. When I choose "Item Basics" in the batch edit tool, the status of each inactive listing says "Missing fields". How do you know which fields are missing withou...

asked over 9 years ago

5 answers

0 votes

Dropping ebay and moving to bonanza; can silver users tell me what they think of the plan

We just cannot stand dealing with eBay any longer. I would like to hear from some Silver users about their experience with the plan. Or any user on the best approach to launching our booth or best practices...thank you

asked over 9 years ago

3 answers

1 vote

How long after the sale can a buyer leave feedback?

Hi How long after the sale can a buyer leave feedback? Thanks

asked over 9 years ago

1 answers

0 votes

Error #563 and 0 items in the webstore

Hello, we have also the same problem - error #563 and 0 items in the webstore. Why our booth was put into this status? What with our listings? What is going on?? Can we be assisted please?

asked over 9 years ago

1 answers

0 votes

Shop update via Import/Export Bonanza CSV file?

How feasible it is to export the CSV from Bonanza, make changes to the file, and import it back? Does anyone updates their shop that way?

asked over 9 years ago

1 answers

0 votes

My booth will not go live

I am new to Bonanza, set up a booth with items and it will not go live. I got an email stating it was live. Everytime I get in booth it says I am partially complete and to click on a link. It then it tells me "the elves will have it live i...

asked over 9 years ago

2 answers

0 votes

Does anyone know how to place products in custom categories?

I have already created my categories, and according to Bonanza help guide, all i need to do is have keywords for them to automatically populate in the correct category. Although i have all the right keywords the items will not populate in the cate...

asked over 9 years ago

0 answers

0 votes

Can i pick and choose ebay items to import?

I have hundreds of items in eBay that I'd like to import but if I use the importer it seems that it will take everything, including relisted items and then cause duplicates. Is there a way I can pick and choose eBay items to import to Bonanza? Thi...

asked over 9 years ago

3 answers

2 votes

Yes, this is for real...

I came across this old Sega Genesis game (yes that is the actual original game title and artwork) and I noticed a striking resemblance to the Bonanza founders. Guess who that would be. Which one is Bill and which one is Mark? ![URL removed] ...

asked over 9 years ago

1 answers

0 votes

Can i premote just one category or item?

I did not click on the "promote my listings" button during set up, but I was wondering if I could choose to promote just on item, or say one category?

asked over 9 years ago

1 answers

0 votes

Can i have my item on an auction style listing on bonanza?

I just joined Bonanza. I found a really unusual object among the things I am downsizing and I can't find any information on it in Google. I read about how to price an unusual object in help and the one answer said use an auction style listing, b...

asked over 9 years ago

3 answers

0 votes

Does this mean my booth will be shut down if i don't pick a plan?

I opened my booth a month ago with the understanding that it was Free, (not a free Trial) and I only had to pay FVF if and when an item sold. Then I get this email. So in order to stay up and running I have to buy into one of their Webstore Plans?...

asked over 9 years ago

1 answers

0 votes

Update booth

I add more products to my booth a few days ago, but when I push update booth its say it will take a few hrs and it's been a good 3-4 days. Also is anyway like eBay to know if people r watching your items?

asked over 9 years ago

5 answers

0 votes

How do i get rid of that annoying red line and arrows when editing my description?

I could not find this topic in the forums, so I do apologize if it has been asked/answered. How in the world do I get rid of that annoying red line when I add/edit my descriptions? It drives me crazy! Please let me know..thank you! Su...

asked over 9 years ago

0 answers

0 votes

How do i export my items to ebay

dont know how to post to ebay

asked over 9 years ago

3 answers

0 votes

What is a eye icon underneath the product that is for sale

Does it mean someone is watching it, or someone just viewed it.

asked over 9 years ago

2 answers

0 votes

How do i disable the discount that is showing on my entire booth?

I have all of my eBay listings in my store and now they are all discounted here. It said I checked a box upon import now I cannot find it? Anyone know how to fix that?

asked over 9 years ago

6 answers

0 votes

What's up with bonanza support?

So far I've contacted support via the email for on 2 different occasions with questions and they just don't contact me back, has anyone else with a basic free account experienced this? How do I get them to acknowledge me? I'm pretty frustrated and...

asked over 9 years ago

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