Seller Community Forum

2 answers

0 votes

I'm not seeing my avatar nor my banner, are you? They are gold with blue lettering. All I see is a blank and a little pic of a white question mark surrounded by a little blue square. I also could not edit & update one of my listings, I couldn'...

asked over 10 years ago

3 answers

0 votes

Merchandise sync pro and order download/upload

I am evaluating Bonanza - but probably due to my inexperience cannot locate the ability [URL removed] 1. Use Merchandise Sync Pro for FTP updating of inventory. 2. Automate daily download of orders (other than having a CSV file emailed). I wou...

asked over 10 years ago

2 answers

1 vote

How do you search for a seller

I cannot find where to accomplish this. Thank you

asked over 10 years ago

2 answers

0 votes

How do i stop auto pay for my store fees.

I like to use my rewards to help pay for them and the way it is now my bank account or charge card is first.

asked over 10 years ago

2 answers

0 votes

How do i stop membership auto-renew?

I hate auto-renew and must always assess my finances before committing to an expense in advance, but it seems "the system" just puts a member on auto-renew whether they want that or not. I've looked ALL over for a way to get off auto-renew for mem...

asked over 10 years ago

2 answers

0 votes

No stats or stat link - also not showing in search

A two part question, if you please. I am not finding my items in search. How long does this normally take to publish? Secondly, I don't seem to have way to view stats. When I go to "My booth" it appears as if I'm viewing it as a buyer, not m...

asked over 10 years ago

1 answers

0 votes

Pre xmas time tobacco cards

I have waited for my tobacco cards to be approved since pre Christmas...I do not condone tobacco use so am wondering why the delay? I understand the season, and the season is past

asked over 10 years ago

3 answers

0 votes

Anyone able to remove items from wish list?

The updates list says this issue has been fixed, but when I click the little red X on an item and then click "OK", nothing happens - just like before. Is this working for anyone?

asked over 10 years ago

2 answers

0 votes

Semiannual fees for gold memberships

has Bonanza ever offered semiannual fees for gold memberships? it's easier to come up with a half year payment than the full year amount with low-no sales existing online every where. thanks $17/MO Billed annually SEMIANNUAL : occurri...

asked over 10 years ago

4 answers

1 vote

Possible reasons for declining a payment?

I ordered a cpu on the 3/1/15, I received a transaction complete email the same day. I then received an email receipt from paypal informing me that I had sent the payment, the only thing was, it was to a different merchant. 3 days later I received...

asked over 10 years ago

2 answers

0 votes

Views with each visit

When i go to look at one/any of my items, it picks up and records that i viewed it (at the bottom of the listing).....So, its sort of difficult for me to tell if it was me viewing my items or someone else was actually viewing my items if there are...

asked over 10 years ago

1 answers

0 votes

Questions from same member 3 different id's

I have been getting questions from the same member with 3 different ID'S. Their profile only says they are 'the quiet type'. Nothing else. All questions are only about my bird items. I don't have a good feeling about this. Any suggestions. Can we ...

asked over 10 years ago

1 answers

0 votes

Is our newest tool not working ???

I cannot seem to get my booth's connected??

asked over 10 years ago

0 answers

0 votes

I was doing a markdown but made an error in selecting the items, how do i reverse it?

I tried the Clear Mark Down button and it said the update happened but the prices did not go back up. Please help.

asked over 10 years ago

3 answers

1 vote

I'm lost on here....

I just opened my shop here yesterday and I was wanting to know how do you get views on Bonanza? I'm still trying to learn my way around here but I'm a little lost. lol! HELP!

asked over 10 years ago

2 answers

0 votes

Shipping by ups

I had listed an item to ship by UPS. When the item sold it only gave me the option to ship by USPS. Does Bonanza provide the option to ship by UPS instead of USPS?

asked over 10 years ago

3 answers

0 votes

How do i add shipping to an international buyers list?

Buyer from Germany made an offer on three items in her cart then asked about shipping. I answered her by PM but I can't add the shipping to a new invoice. I tried accepting the offer with hope to make changes after as promised but I see no way to ...

asked over 10 years ago

1 answers

0 votes

Where can i find my wish list?

I just put some items on my wish list until I check my budget. Now the question [URL removed] where IS my Wish List? I can't find it.

asked over 10 years ago

6 answers

0 votes

Does anyone know how to make changes to booth items that have been synced?

I have deleted everything from my booth 3 times to ensure a fresh start and then just imported/synced my items back into my booth, but would like to change the prices. After I change pricing, the changes will not stick. Am I doing something wron...

asked over 10 years ago

2 answers

0 votes

Refund for payment via amazon?

I have a customer who paid via Amazon payments and would like a refund. Just wondering, I refund the payment through Amazon correct? Or is there a way to refund through Bonanza? Thanks

asked over 10 years ago

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