The router was actually a store open box. Means that it was opened but not set up. I Tested it and found that with this unit like all other ASUS ROG Rapture Wi-Fi 6 Gaming Router GT-AX11000 has the 'Red' Light WAN issue. POwered it up and updated the Asus Firmware fix and it works perfectly. I have the set up Wifi Password, and Router Setup Login written on a post-it note in the box as well. If you would rather start the setup from scratch you can just press the 'Reset' button and have it setup again. The original power supply was missing, so it comes with a generic power supply which works great. Comes with 2 New additional 100ft and 60ft Ethernet Cables.
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