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The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own.  Here's what's included with each course:

INSTRUCTOR GUIDE

TRAINING MANUAL

POWER POINT SLIDES

FLIP CHART NOTES
ACTIVITIES AND EXERCISE FILES

QUIZZES AND TESTING

 

Module One: Getting Started

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should be able to:

Define records and archives

Analyze records in context

Classify records

Understand different systems

Maintain and convert records

 

MIDDLE MANAGER OUTLINE:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Introduction to Management
  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?
Module Three: Ethics and Social Responsibility
  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?
Module Four: Managing Information
  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information
Module Five: Decision-Making
  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making
Module Six: Control Basics of Control
  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods
 Module Seven: Organizational Strategy
  • Basics of Organizational Strategy
  • Sustainable Competitive Advantage
  • Strategy-Making Process
  • Corporate, Industry, Firm Level Strategies
Module Eight: Innovation and Change
  • Organizational Innovation
  • Why Innovation Matters
  • Managing Innovation
  • Organizational Change
  • Why Change Occurs and Why it Matters
  • Managing Change
Module Nine: Organizational Structures and Process
  • Departmentalization
  • Organizational Authority
  • Job Design
  • Designing Organizational Process
Module Ten: Managing Teams
  • The Good and the Bad of Using Teams
  • Kinds of Teams
  • Work Team Characteristics
  • Enhancing Work Team Effectiveness
Module Eleven: Motivation and Leadership
  • Basics of Motivation
  • Equity Theory
  • Expectancy Theory
  • What is Leadership?
  • Situational Leadership
  • Strategic Leadership
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations