Shipping:

WE SHIP WORLDWIDE from FINLAND!

All items will be shipped within a few working days from the order.

We offer three shipping options:

·         Unregistered STANDARD letter or parcel (without tracking)

·         Registered PRIORITY / EMS / Expedited letter or parcel with tracking

·         Door-to-door with DHL Express (worldwide) and PostNord to Europe (phone number needed)

Standard shipping usually takes about 3 - 6 working days to Europe and the US and about 3 - 8 working days to the rest of the world. When you buy 3 mugs or over 1,5kg we will upgrade your standard shipment to registered or express shipping. Priority shipping takes usually about 1 - 6 working days to Europe and about 2 - 8 working days to the rest of the world. All priority shipments to the US, South America, and Asia will be sent with EMS expedited shipment without any further costs to reduce the shipping time. DHL Express in very fast to the US and Asia and the package will be delivered to your house. All small and heavy items are best for DHL shipping. If you buy items, which can melt during shipment, please chose the expedite option, so we can add cooling gel packs to avoid melting during summer. Please be aware of any restrictions to your country when ordering. There might also be customs charges or small carrier charges in some places. You can look these up at your local customs office.

ALL OUR SHIPMENTS WILL SHIP UNDER 8 WORKING DAYS WORLDWIDE!!!!!!!!

These are just estimated times and they do not include the customs clearance time. If you are in a hurry, please chose the expedited shipping option where the customs clearance time is very fast.

Combined shipping:

We offer discounts on combined shipping. The prices are calculated automatically when you add items to your cart. You can also ask us to send an invoice if you feel the shipping is too high. We can also refund you the extra after payment.

Payment Policy:

We accept Paypal payments only. We send only to the address given to Paypal and. Note that big packages over 2kg and expedite shipments cannot be sent to PO Boxes.

Payment is expected within 3 days once the auction ended, an unpaid item dispute will be filed if payment is not received within 1 week. If you need time with the payment or have problems, please contact us

Return Policy:

We accept all return of unused items in original boxes. Please make sure to read the item description carefully to avoid unnecessary returns, such as wrong region code on a DVD.

If you have an issue with an item, please contact us and we will help you out. All items will be returned at buyer's expense.

Contact us:

If you have anything on your mind, please contact us by simply clicking "Ask Seller a Question" at the upper right corner of the listing.

If any problem comes out, please contact us first, we will do our best to resolve it.

We will reply your email within 24 hours during business days. If you don't get our reply, please kindly check the junk and spam mail.

Feedback

We highly appreciate your business, and your satisfaction is our No.1 priority. After a positive experience, please leave us a positive feedback. We will do the same for you.

If for some reason you feel like leaving a neutral or negative feedback, we kindly ask you to contact us first, so we can work the problem out.