leeruler68's Feedback on Bonanza

Seller response:
There have been some system errors leading to the availability of certain long-out-of-stock products. While our primary goal is customer satisfaction, exemplified by the positive feedback we typically receive, occasional errors do occur.

Seller response:
We're truly sorry for the inconvenience caused by the delivery mishap. We understand the importance of your order, especially during the holiday season. We've dispatched a new package.

Seller response:
We sincerely apologize for any inconvenience caused. Our primary goal is to ensure the safe delivery of your items, which is why we package them securely in boxes. We acknowledge your preference not to retain the item's packaging, and in response, we promptly provided a return shipping label. Unfortunately, we have not yet received the return of the item, which was purchased 60 days ago

Seller response:
we apologize for the inconvenience that this has caused you. The buyer requested delivery to a different address, and despite our adherence to their preference, they now claim non-receipt. We have confirmed with the courier that the item was left in their reception area.