Welcome to TheEuroStore24 Shop: Up for your consideration today is: 1 bottle of: Crisan Specially developed for light, thinning hair The Crisan Active Shampoo with arginine optimally prepares the hair for the subsequent treatment with the Active Tonic. The light formula without silicone cares without weighing it down and improves the hair structure and volume. Suitable for every hair type and for daily use. Product of Germany 200ml Missing something from back home, please contact us as we might be able to help you get it :-) Your satisfaction is out highest priority, please read the very helpful information below to make sure we are off to a good start :-) SHIPPING: We ship within 2 business days excluding holidays Items ship out of our retail location in Las Vegas If your address on file with is incorrect and it gets returned to us we will not refund shipping costs. We mostly use USPS for our shipping, should you want us to use your preferred carrier please let us know and we will advise you of the possibility and the cost difference. WE DO COMBINE shipping to save you money. To be eligible for combined shipping please ADD your items TO CART head to check-out where you will see REQUEST TOTAL FROM SELLER ( international purchases may not always be eligible for this). Once you click request total from seller we will get back to you with a revised invoice and then you will be able to pay for it. INTERNATIONAL SHIPPING: We use Global Selling Program to ship our items abroad. Please know certain categories i.e Chips or deodorants are not eligible for international shipping therefore we might not be able to ship to your country. Please know this is strictly's policy and we cannot amend it in any way. :-) IMPORTANT NOTE ABOUT INVETNORY: Please note that we do sell on other platforms including our website so sometimes certain items sell in both places at the same time and one has to be either cancelled or rescheduled ( usually shipped from Europe- if available) so please understand when we need to cancel an order because the other customer was first in ordering it and we did not get a chance to edit our inventory accordingly in time. RETURNS: We accept returns for unused/unopened items within 14 days of receipt ( customer responsible for return shipping cost) If the item arrives damaged upon return we will not run a refund. We will not accept returns on any BEST BY DATE merchandise when the date is mentioned in the listing Baby food /baby items are not eligible for return when opened. If something is wrong with your purchase upon receiving it please let us know so we can fix the issue, we are all human and we do make mistakes, we are not by any means perfect :-)