Cleaned and disinfected. Tested to power on only, no other testing was done. Would most likely need to be factory rest. Comes with the 4 base stands as pictured. Usage wear as shown in the pictures, some scuffs, one of them is missing the magentic coercover and the has the top metal part bent a little from being loose in a big box. Only the phone, handset, handset cable, and stand are included. No cables or power supply. Consider pictures as a part of the description and judge any and all cosmetic or other issues to your opinion before purchasing. PLEASE NOTE THE PICTURES ARE THE ACTUAL ITEMS YOU WILL RECEIVE. Sold as pictured and as is. We package our items in the most cost/time effective way to provide competitive pricing. Should you require special shipping considerations (e.g. packaging or shipping timelines), please message us PRIOR to purchasing so we can work towards an amicable solution. Certain requests may incur additional charges. Post-purchase shipping demands will not be honored. Delivery times provided are estimates. Actual delivery times may vary due to carrier related delays. We ship items as quickly as possible, but in some circumstances, it can take up to three business days for an item to be shipped. Once an item leaves our hand, we have no control over when it gets delivered. We only ship to the confirmed shipping address provided to us at the time of purchase. We cannot change the delivery address after a purchase has been made, so please ensure that your shipping address is correct.