Returns Our return policy lasts 30 days after the delivery date. If 30 days have gone by since your order has been delivered, unfortunately, we can't offer you a refund. All returns are subject to a 20% restocking fee. Once a returned item has been received and inspected, you will be notified of refund approval. Please keep in mind that returns are subject to restocking fees and partial refunds based on the above use, wear, or damage. You are not guaranteed a full refund. Original shipping charges are non-refundable. You will be responsible for paying for your own shipping costs for returning your item. Exchanges ABD Office Solutions, Inc. only accepts exchanges if any of the following circumstances are demonstrated with the provision of documents and proof: The item received is damaged due to shipment/delivery. If substantial damage is noted upon inspection, the customer has the right to refuse the shipment/delivery. Do not unpack the damaged package. The item received does not match the brand/model/description on the invoice. PAYMENT : We accept PayPal for all orders. WAREHOUSE PICKUP: This machine is available for pickup only at our Corona CA warehouse. ABOUT US : ABD Office Solutions is your digital imaging specialist. We have been inthe Office Equipment Industry for over 30 years and specializes in the sales, lease, and rentals of printers, copiers, multifunction printers, digital press and commercial printers. We offer office equipment machines and supplies under known brands such as Sharp, Toshiba, Canon, Ricoh, Konica Minolta, Kyocera, and Xerox. Throughyears of experience and customer-focused core values, we can proudly state that we are well-equipped to serve and provide you with the ideal printing machine and supplies. ABD Office Solutions have a team of professionals that can provide you with all the information you needed for your office equipment. We also have a team of certified trained technicians that are fully qualified to provide quality service and maintenance to all of our products. CONTACT SALES TEAM : Contact us today for more information, custom quote or special pricing. Visit our store for our contact details. M-F, 8:30am - 5:30pm PST.