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Seller Community Forum

1 answers

0 votes

Good Day Bonanza Community I just set up my booth yesterday. I have MO's marked for a payment method. I received a email stating that since I do not have any reviews that before I can accept MO's for payment that I needed at least 3 reviews. On...

asked over 9 years ago

3 answers

0 votes

Not sure how to accept an offer and send the invoice. i don't see the option.

a buyer made a offer on an item. i don't know where to accept the offer and print the label or send them an invoice here. Hadn't had to do this previously. Any help?

asked over 9 years ago

5 answers

0 votes

Non-paying buyers

Of my last 5 sales, 3 have not been paid. Am I doing something wrong? I assume Invoice is sent automatically, and I've sent follow up messages ... still no payments. Can buyers be reported?

asked over 9 years ago

1 answers

0 votes

Where to find my detailed monthly invoice

Recently I found some charges on my credit card from bonanza.com but I didn't buy anything. I am suspecting those are my selling fees but I cant find anywhere monthly invoice to see what are my fees. Anyone can help me with this. Thank you in adva...

asked over 9 years ago

1 answers

0 votes

Multiple product

Hey I want to sell an item that has several colors How do I make a multiple product versions

asked over 9 years ago

1 answers

0 votes

How to set up a buy one get one for $2.00 less?

I would like to know how to set up a policy where the first item sells for one price and each additional one has $ 2.00 off?

asked over 9 years ago

3 answers

0 votes

awaiting payment verification from payment provider?

Hello I mistakenly miskeyed my paypal email and got an order on Christmas.I got a message from an admin telling me to fix my email and notify the customer it is now correct.I did this but the customer said they did not get their money back yet. Th...

asked over 9 years ago

2 answers

0 votes

New to bonanza and already experiencing issues

So i signed up for bonanza as i have been hearing great things. I signed up and got to the point where i must add a credit card even though i linked my paypal already. I entered all the information on the credit card exactly as it shows cvc and ex...

asked over 9 years ago

5 answers

0 votes

Show me you are there and just look at my items

SHOW ME YOU ARE THERE AND JUST LOOK AT MY ITEMS

asked over 9 years ago

3 answers

0 votes

How do i re-import my ebay items to preclude having bonanza store items that are no longer available?

Hi folks, Recently I turned my Bonanza booth on when I discovered that it was dormant. When I did so, I discovered that I had over 400 items listed that had been imported from my eBay account. The trouble is, I only have about 300 items in my...

asked over 9 years ago

2 answers

0 votes

Did anyone else's traffic tank a few days ago?

I opened a booth here last month - not really expecting much. I only thought it would lead to an occasional sale to add to my sales elsewhere. I have been very pleased with better than expected results. Anyway, my traffic had been growing and h...

asked over 9 years ago

3 answers

0 votes

None of my items come out in general search by "key word phrase"

When I search by key word for one of my items, it doesn't come out with all the other sellers' like items. What am I doing wrong? I am new to Bonanza and I thought I could tag items for easier finding for customers, but they don't have tagging her...

asked over 9 years ago

1 answers

0 votes

Antique & vintage turbotraffic packs experience

If anyone selling antique & vintage is using the TurboTraffic Packs, I'd like to know if it is working for you. Thanks!

asked over 9 years ago

5 answers

0 votes

Still have not recieved my order from 12/04/2015 and no messages returned!

I ordered 4 t-shirts on December 4th. I still have not received them. I would like to know status, and see what is going on or to get a refund of the 110.00.

asked over 9 years ago

4 answers

0 votes

Activation of account

Signed up 3 days ago account still not active. No messages have been answered. I get this promt my booth about some elves in 24 hours going to take care of everything WTF???

asked over 9 years ago

2 answers

0 votes

#eror 563

last friday i got my booth on hold with #eror 563. i have found the problem and beeing help with bonanza support. He/She told me the step that i must do and i've done it. But, until now Wednesday Jan 6 (here in indonesia) my booth still off and #5...

asked over 9 years ago

2 answers

0 votes

The chat fiture issue

my chat fiture is off, i cant use it. its been 2 months that the chat fiture not available. is the fiture on maintenance or it is just Me who cannot use it. because as a pro member i should have to use it.

asked over 9 years ago

1 answers

0 votes

How do i change feedback

I was unfairly left negative feedback from a new customer who got a FREEBIE from us and is also a new customer to bonanza. They failed to contact us or follow Bonanza protocol between seller/buyer. I want to dispute the feedback. We have already r...

asked over 9 years ago

5 answers

1 vote

Ecommercebytes opens nominations for 2016 Sellers Choice Awards

Just received the e-mail that EcommerceBytes Opens Nominations for 2016 Sellers Choice Awards. The survey is available to take and voting beings on January 17th. Anyone else receive this? [URL removed]

asked over 9 years ago

1 answers

0 votes

Free trial help

hi! I have been slowly making sales here so I thought I would sign up for a 55.00 a month plan. They just took 660.00 out of my bank. Is there a number I can call to stop this. Please? That's not what I signed up for. Heather

asked over 9 years ago

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